Frequently Asked Questions

What is included in each Full Service?
What is meant by an annual subscription?
How often are reports updated? Are these updates automatically added within the annual subscription period?
Are the reports marked “Available on Request” included with any subscriptions?
What currency does Off-Highway Research Invoice in?
What is the methodology behind the data?
How accurate are our forecasts?
What is available to help analyse trends?
What are the different Site Licences?

 

What is included in each Full Service?

Each Full Service offers the following reports:

European Service

Chinese Service

Indian Service

Market Reports
Annual and Mid-Year Reviews
Equipment Analyses
Company Profiles
Country Analyses
Market Reports
Annual and Mid-Year Reviews
Equipment Analyses
Company Profiles

Market Reports
Annual and Mid-Year Reviews
Equipment Analyses
Company Profiles

 

Individual titles that are not included within the Full Services can be bought separately and will be added to your Internet Access Service once payment has been received. Included within our Full Services is our Free Enquiry Service. This service allows full subscribers free access to our Consultants, where they are encouraged to ask questions and discuss developments within in the markets. These facilities enable Subscribers to draw on the Consultants' expertise and maximise the value of their subscription.

 

What is meant by an annual subscription?

An annual subscription will run from the month of purchase for a consecutive year period. For example, if a subscription is purchased in July it will typically start from July. It is not based on the calendar year. Each subscription is based on an automatic renewal policy unless otherwise agreed.

 

How often are reports updated? Are these updates automatically added within the annual subscription period?

Every Internet Access Service portal is unique to the Client / Company and is tailored to their subscription. Off-Highway Research updates reports monthly, these reports are published in each of the services retrospectively on the Internet Access Service for download by our Clients. Monthly e-newsletters are released, briefing Clients on our latest reports. These updates can be found located on the home landing page of the Internet Access Portal. Quarterly Newsletters are also published detailing what is new within the market and these can be found on our website and are mailed out to subscribers.

 

Are the reports marked “Available on Request” included with any subscriptions?

Typically, these reports and subscriptions include Special Reports and The Chinese Service in Chinese, these would need to be purchased separately to all other reports and subscriptions.

 

What currency does Off-Highway Research Invoice in?

Off-Highway Research’s invoices are either produced in Euros or US Dollars. Please indicate your preferred currency to us when discussing payment methods.

 

What is the methodology behind the data?

Off-Highway Research is staffed by industry specialists with a wide range of sectorial, language, analytical and consultancy skills and experience. We conduct primary research and gather information through thousands of face-to-face interviews each year. Our meticulous approach to field research methodology, of all the dealers and manufacturers in every country in which we research, helps ensure the accuracy and high quality of the information we provide to our clients. We have been undertaking this research programme for over 35 years and have gained copious experience and accuracy in this field.

 

How accurate are our forecasts?

Through our extensive knowledge, years of research and experience in the field we are confident in both our actual data and our forecasts. Our forecasts, like our actual data, are based on our meticulous primary research and face-to-face interview methodology in which is trusted throughout the industry. Off-Highway Research’s forecasts are therefore as accurate as possible to our actual data. As a continual process we update all figures as a part of the research process, and this enables us to maintain our accuracy and the years projection ahead.

 

What is available to help analyse trends?

To help analyse trends and the data in our databases Off-Highway Research release an Annual Review in April and a Mid-Year Review in August. Each of these reports are updated annually and are a supplement to their retrospective database (for example the Chinese Database will have both a Chinese Annual and Mid-Year Review, the same for the Indian and International Databases). Our databases also enable straightforward data export to Excel, allowing easy integration of information with other sources and Clients’ own in-house systems.

 

What are the different Site Licences?

Single-Site

A single-site licence is one office location with 5 user access to the subscriptions held by the company. Anyone outside of this office location including within the same company would not be granted access under this licencing option. Each licencing option appoints a licence administrator chosen by the company who will control who can have access to the subscriptions that are currently held. All login credentials are individual to the user and due to security and confidentiality of our site and its users these are not permitted to be shared in any form under Off-Highway Research’s terms and conditions.

Multi-Site

If a company needs wider access to their subscriptions than the single site licence offers, their next step is to contact Off-Highway Research. Many companies find they need to span access across 2 – 3 locations or offices and a larger number of users than 5 would be more appropriate for the company. A multi-site licence in this instance would be suitable and is generally between 2 and 3 sites (as agreed upon at time of negotiations between the company and Off-Highway Research) with up to 15 users dispersed across these sites. The same security and administrator roles as above apply.

With the above two options, the sharing of documents and data on a companywide Intranet or other such communication is forbidden under Off-Highway Research’s terms and conditions  

Global-Site

The largest licence offered by Off-Highway Research is a global site licence. This would be negotiated between Off-Highway Research and the company in question in order to meet the specified needs stated during consultation. Unlike the first two options the use of a companywide intranet is permitted as outlined by Off-Highway Research’s terms and conditions allowing greater access to the subscriptions for all staff members who should need it. As with the above two licencing options all login credentials are unique to the individual and must not be shared (every user must have their own unique login). A licence administrator will also be appointed who controls the overall company subscriptions and access levels for its users.


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